The referral list is the starting point for following a journey, while individual handoffs have their own progress and status. Search for Riley and read the existing result, including the current status and receiving practice. Open the journey to see the referral context and its handoff history, instead of interpreting a list label in isolation. Follow-up tasks stay connected to the referral, but completing a task does not by itself complete the referral journey. Return to Referrals to continue tracking the work, remembering that a completed handoff and a completed overall journey are different outcomes.