Each row is a patient journey. Read the reason, destination, urgency, and latest visible referral status.

Active shows open journeys. Scheduled checks the latest visible referral leg. Completed checks the overall journey status.

Use the referral search to find patients, reasons, specialties, destinations, and payers. Search stays within the selected tab.

Urgent plus Semi includes urgent, emergent, and semi-urgent journeys. Riley’s Routine referral is excluded. Clear the filter to bring it back.

Open Riley’s journey and read the status history. This referral came from the submission we reviewed. Documents are available only when attached.

The source letter documents palpitations. Search for its diagnosis code, check the label, and add it manually.

Choose Accept and create intake to record Harbor’s decision. Verify the accepted status. The journey remains open for follow-up work.