Skip to Content
Welcome to the Canairy help center.
Your NetworkConnections

Connections

The Connections tab lists every practice you’ve formally linked with on Canairy. Connecting with a practice unlocks in-app referrals instead of falling back to email.

What the table shows

  • Practice name
  • Location
  • Status — Connected, Pending, or Declined
  • Date of the most recent activity
  • Role — did you invite them, or did they invite you?

Actions

Right-click or use the row menu:

  • Accept — a practice sent you a connection request; approve it and they’ll show up as Connected.
  • Decline — reject an inbound request. The practice won’t be notified of the decline explicitly.
  • Dissolve — end an existing connection. Historical referrals stay intact but neither side can send new in-app referrals to the other.
  • Withdraw — cancel a request you sent that hasn’t been answered yet.

Connection vs. using email

You don’t need a connection to send a referral — you can always send by email. But connecting:

  • Puts the referral in their in-app inbox instead of their email
  • Lets both sides track status updates in real time
  • Surfaces shared patient history automatically
  • Makes that practice appear in your Network graph as a direct partner

How connections start

Three ways:

  1. You send a request from the Network graph by clicking a practice node and picking Connect.
  2. They send you a request — it appears here with status Pending for you to Accept or Decline.
  3. You invite a practice that isn’t on Canairy yet — see Invites. If they join through your invitation, you’re auto-connected.
Last updated on