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Welcome to the Canairy help center.

Groups

If your practice belongs to a health system, hospital group, or management services organization (MSO), that parent is called a group in Canairy. This tab shows any groups your practice is part of.

When this tab is relevant

  • A hospital system owns or manages your practice
  • You operate under a larger umbrella organization
  • You’re part of a multi-practice network run by the same leadership

If none of that applies, this tab will be empty — which is normal for most independent practices.

What you see

For each group your practice belongs to:

  • Group name
  • Your practice’s role within the group
  • Date joined

What group membership changes

Mostly, nothing on the day-to-day work inside your practice. Your inbox, referrals, patients, and tasks are still scoped to your practice alone.

But group administrators (people managing the parent) can:

  • See aggregated metrics across all member practices
  • Route inbound referrals from a central group inbox to your practice
  • View network connections at the group level

Group admins can’t see or change your practice’s day-to-day settings unless you give them admin access directly.

Leaving a group

Leaving a group is a coordinated action between the group admin and your practice’s admin. Reach out to your group administrator — it isn’t self-service.

See Health Systems for the group-level perspective if you have that role.

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